FAQ | TemperaturePro of Northern Virginia
TemperaturePro® of Northern Virginia
13870 Dawson Beach Rd.
Woodbridge, VA 22191
Call Us Now For Service (571) 398-6886 Home of the Free Visit
  1. What is the SEER Rating?
  2. Why is the SEER rating on the Energy Guide different than what my dealer quoted?
  3. Why should I have regular (or preventative) maintenance? And how often should I have it performed?
  4. What equipment requires regular (or preventative) maintenance?
  5. I need help troubleshooting a problem with my equipment.
  6. What are the advantages of a programmable thermostat?
  7. What type of filter should I use? And how often should I replace it?
  8. Why can’t I find the correct size furnace filter at my local home improvement store for my equipment?
  9. Where can I get parts for my equipment?
  10. Which equipment will best fit my home?
  11. What does my warranty cover?
  12. What is the life expectancy of my unit?

 

What is the SEER Rating?

The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 21.

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Why is the SEER rating on the Energy Guide different than what my dealer quoted?

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.

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Why should I have regular (or preventative) maintenance? And how often should I have it performed?

Your heating and cooling systems work incredibly hard to perform their functions for your home everyday. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts that the naked eye may not notice. You should have maintenance done on your system regularly to ensure maximum efficiency and allow prevent possible problems that may occur in the near future.

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What equipment requires regular (or preventative) maintenance?

Preventative maintenance applies to ALL equipment. At least twice a year your systems require a professional tune-up and inspection, making sure all mechanical functions, electrical functions and so on are working properly. These functions play a vital role in proper operation, not to mention all of the safety aspects involved!

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I need help troubleshooting a problem with my equipment.

Our technicians are factory trained, and we are NATE certified. Figuring out what’s wrong with your system is exactly what we do. Rest assured that you will have a solution to your problem before we leave the premises.

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What are the advantages of a programmable thermostat?

Since they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. This makes for a convenient and consistent comfort level in your home all while saving you a few dollars along the way!

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What type of filter should I use? And how often should I replace it?

Standard filters work to keep your system and its ductwork semi-clean, but they don’t really improve indoor air quality. To do that you need an air cleaner. The air cleaner rests between the main return duct and the blower cabinet and will improve dust and particle removal. There are a ton of options that we did not have years ago! Making the right choice truly depends on you and your family’s specific needs.
We will be happy to discuss this with you based on those needs. TemperaturePro® recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

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Why can’t I find the correct size furnace filter at my local home improvement store for my equipment?

HVAC equipment comes in all shapes and sizes. Therefore home improvement type locations generally only stock standard sizes. If you have a filter that is hard to find call us and we can surely come up with a good solution for you!

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Where can I get parts for my equipment?

TemperaturePro® is the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.

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Which equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. TemperaturePro® can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to insure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.

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What does my warranty cover?

A warranty certificate should be included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, TemperaturePro® will also be able to provide you with the information.

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What is the life expectancy of my unit?

Dependable TemperaturePro® provided products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, and of course, the regularity of routine maintenance.

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